OverviewThis Privacy Policy describes Adelphi Solutions' ("Adelphi Solutions") policies regarding the collection, use, and disclosure of information about you in connection with your use of our website (https://www.adelphisolutions.com) (the "Site") and the platform provided directly to our Users (the "Services"). The terms "we", "us", and "Adelphi Solutions" refer to Adelphi Solutions, with its headquarters in Des Moines, Iowa.
When you use our Services, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.
A link to a Portable Document Format (PDF) version of the policy can be found here: Privacy Policy.
Adelphi Solutions collects personal information to facilitate your use of the Adelphi Solutions Site or Services. "Personal Information" means information that identifies or is reasonably capable of identifying an individual, directly or indirectly, and information that is being associated with an identified or reasonably identifiable individual.
Personal Information That We Collect Directly From You
Adelphi Solutions collects the following categories of information directly from individuals through the Site or Services depending on your use of the Services:
Category of Personal Information:
- First Name
- Last Name
- Phone Number
- Email Address
- Physical Address
- Social Security Number
- IP Address
- Browsing History
- Transaction History
- Content of Any Message sent to Innovation Refunds from the Innovation Refunds Site
- Company Name or DBA
- Company Address
- Company Telephone Number
- Company Email Address
- Company Website URL
- Company Employment Identification Number (EIN) (Tax Information in other jurisdictions or any type of federal identification, such as an ITIN)
- Bank Name
- Bank Address
- Bank Account Number
- Bank Account Routing Number
- SWIFT Number (International)
- W-2 Form
- IRS Form 9411 (includes first name, last name, signature, and phone number)
- Profit and Loss Statement Payroll Ledgers
- PPP Loan Application Information
- 1065 Federal Tax Document(s)
- Form 1040 (includes full names, social security numbers, physical addresses, and other personal information of the filer, spouse, and/or dependent)
- Corporate, Personal, or Entity State Tax Document(s)
- Corporate, Personal, or Entity State Tax Return(s)
- Form 1120 or Form 1120S
- Email Communications
- User Support Communications
- Any Attachments Attached to an Email Communication or Other User Support Communication
How We Use the Information We Collect
For the general Internet user and potential User, the Personal Information we collect and the practices described above are undertaken in an effort to provide you with the best experience possible, protect you from risks related to improper use and fraud, and help us maintain and improve Innovation Refunds’ offerings. We may use your Personal Information to:
- Provide You with Innovation Refunds Services. Innovation Refunds uses your Personal Information to provide you with its Services and Site pursuant to its Terms of Use for the Site and this Privacy Policy.
- Comply with Legal and Regulatory Requirements. Innovation Refunds processes your Personal Information as required by applicable laws and regulations.
- Protect the Security and Integrity of Our Site. Innovation Refunds uses your Personal Information to further our security practices related to Personal Information.
- Provide You with User Support. Innovation Refunds processes your Personal Information anytime that you reach out with issues arising from your use of the Site.
- Optimize and Enhance Our Services. Innovation Refunds uses your Personal Information to understand how our Site is being used to help us improve our Site.
- Market Our Services to You. Innovation Refunds may contact you with information about our Services. We will only do so with your permission, which can be revoked at any time.
- Other Business Purposes. Innovation Refunds may use your information for additional purposes if that purpose is disclosed to you before we collect the information or if we obtain your consent.
For our Users, we may use the Personal Information we collect or receive through the Service (alone or in combination with other data we source) for the purposes and on the legal bases identified below:
- To perform our contract with you for use of the Services or where we have not entered into a contract with you, in accordance with our legitimate interests to operate and administer our Services.
- To enforce compliance with our contractual obligations and applicable law, and to protect the rights and safety of our Users in reliance on our legitimate interest to protect against misuse or abuse of our Services and to pursue remedies available.
- To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
- To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements in reliance on our legitimate interests.
- To prosecute and defend a court, arbitration, or similar legal proceeding.
- To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- To provide, support, and improve the Services to perform our contract with you for the use of the Services or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and improving the Site and Services and providing certain features. When we share your Personal Information with third parties, we take steps to protect your information in a manner that is consistent with our obligations under applicable privacy laws.
- To combine and anonymize data about our Users and our Users’ use of the Services in order to create aggregate, anonymized statistics, which we may use to provide certain features within the Services and for promoting and improving the Services in reliance on our legitimate interests.
How We Share the Information We Collect
Innovation Refunds will not share your Personal Information with third parties, except as described below.
- Third-Party Service Providers and Vendors. Innovation Refunds may share your Personal Information with third-party service providers for business or commercial purposes. Your Personal Information may be shared so that they can provide us with services, including identity verification, fraud detection and prevention, security threat detection, payment processing, User support, data analytics, Information Technology, advertising, marketing, data processing, network infrastructure, storage, transaction monitoring, and tax reporting. Innovation Refunds shares your Personal Information with these service providers only so that they can provide us with their services, and we prohibit our service providers from using or disclosing your Personal Information for any other purpose. Our third-party service providers are subject to strict confidentiality obligations.
- Law Enforcement. Innovation Refunds may be compelled to share your Personal Information with law enforcement, government officials, and regulators.
- Corporate Transactions. Innovation Refunds may disclose Personal Information in the event of a proposed or consummated merger, acquisition, reorganization, asset sale, or similar corporate transaction, or in the event of a bankruptcy or dissolution.
- Professional Advisors. Innovation Refunds may share your Personal Information with our professional advisors, including legal, accounting, or other consulting services for purposes of audits or to comply with our legal obligations.
- Consent. Innovation Refunds may share or disclose your information with your consent.
If Innovation Refunds decides to modify the purpose for which your Personal Information is collected and used, we will amend this Privacy Policy.
When you access the Adelphi Solutions' Site, we may make use of the standard practice of placing tiny data files called cookies, flash cookies, pixel tags, or other tracking tools ("Cookies") on your computer or other devices used to visit the Adelphi Solutions' Site. We use Cookies to help us recognize you as a User, collect information about your use of the Adelphi Solutions' Site to better customize our Services and content for you, and collect information about your computer or other access devices to assess and improve our Site and Services.
Your Privacy Rights - General InformationAdelphi Solutions is required under certain United States domestic data laws to provide certain information to individuals about how Adelphi Solutions collects, uses, and shares your Personal Information, and about the rights and choices that you may have concerning your Personal Information. The following sections provide an overview of the Personal Information that Adelphi Solutions collects, uses, and shares, outlines the rights that you have concerning your data, and the actions that you can take to make certain requests concerning your Personal Information.
Personal Information That Adelphi Solutions Collects, Uses, and SharesFor ease of reference, we have compiled the list below to demonstrate how we use the categories of Personal Information we have collected, used, and disclosed.
Retention of DataAdelphi Solutions retains Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, Adelphi Solutions refers to these criteria in order to determine the retention period:
Whether we have a legal or contractual need to retain the data;Whether the data is necessary to provide our Services or Site; andWhether our Users would reasonably expect that we would retain the data until they remove it or until their accounts are closed or terminated.
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
If you have questions or concerns regarding this policy or our processing of your Personal Information, please feel free to contact Adelphi Solutions through the following:Email: privacy@adelphisolutions.com
